All items in store may take 1 to 5 business days to process depending on the complexity of the product.Here is an estimate of the shipping times. Due to factors that often affect international shipments, such as holidays, customs, and weather delays, we can only offer an estimate of shipping times.
|LOCATION||Secured Shipping||Express shipping|
|United States||7 – 12 business days||2 – 5 business days|
|Worldwide||15 – 25 business days||5 – 7 business days|
* Due to the Covid-19 pandemic, we have noticed that shipping lines are experiencing delays in scanning and processing on some shipments at this time. Please note that delays may occur with your order so we recommend to wait patiently for extra 2-5 business days.
* This doesn’t include our 3-5 business days of processing time.
* All Paypal pending needs 10 business days for verification and process.
We are NOT responsible for any customs fees once the items have been shipped out. By purchasing our products, you implicitly agree that one or more your packages may be subject to customs fees when they arrive in your country. The ETA above is regarded under favourable conditions such as weather, social, …
Under unfavourable conditions such as the high peak of demand for logistics or holiday/festival/disaster/strike/demonstration, … the shipping process may take longer than usual. However, you have our assurance that we will make every effort to ship your items to you in the shortest time frame possible. At worst, we are willing to issue a refund for your package when it is lost during transit.
ORDER & TRACKING
When you place your order, you will receive a Purchase Confirmation email confirming your Order # and purchase details. You can cancel your order or make changes to your shipping information the same day you placed your order by midnight. After 6 hours, your order will be processed for stocking, packing and shipping and this normally takes 4-6 business days. When this is completed, you will receive a Shipping Confirmation email.
Once your order has shipped, we will send you another Shipping Update email with your tracking number. To track your package, simply click on the link provided. Tracking information may not be available for the first couple of days after you receive your Shipping Update email. Several days may pass between package scans. We assure you that this is normal and will not affect your expected delivery date.
Note: We will ship your orders to the originally stated shipping address you provided us with, not the person on it. Please make sure that your shipping address is written correctly to avoid any inconvenience.